Shipping policy

Shipping Policy

Welcome to our store! We are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

1. Delivery Coverage

We deliver to all major cities and most towns across Pakistan through trusted courier partners.

2. Order Processing

  • Orders are processed within 1–2 working days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Delivery Time

  • Major Cities: 2–4 working days

  • Other Cities & Remote Areas: 3–7 working days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

4. Shipping Charges

  • Shipping charges will be displayed at checkout.

  • We may offer Free Shipping on selected products or promotional campaigns.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan. Please keep the exact payment amount ready when your order arrives.

6. Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email (where applicable) so you can monitor your shipment.

7. Failed Delivery

If the courier is unable to deliver due to an incorrect address, unavailable recipient, or repeated failed attempts, the order may be returned to us. Our team will contact you to arrange a new delivery if possible.

8. Damaged or Missing Items

If your parcel arrives damaged or any item is missing, please contact our customer support within 24 hours of receiving your order. We will review the issue and provide an appropriate solution.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team. We are always happy to assist you.